Payment Guide

Payment Guide

Payment Guide

At AutoProz, we make paying for your order as simple and secure as possible. Below is everything you need to know about our accepted payment methods and checkout process.

💳 Accepted Payment Methods

1. Credit & Debit Cards

  • We accept Visa, Mastercard, and American Express.
  • Your card is charged at the time of order placement.
  • All card transactions are encrypted and processed securely.

2. PayPal

  • Pay safely using your PayPal account or via PayPal Guest Checkout with any card.
  • PayPal offers additional buyer protection for international orders.

3. Bank Transfer

  • Direct bank transfer is available for selected regions.
  • Orders will be processed once payment is confirmed (usually within 1–2 business days).
  • Please email your payment receipt to support@autoproz.com.au after transfer.

4. Cash on Delivery (COD)

  • COD is available in selected countries and regions.
  • Your order will be confirmed via phone or WhatsApp before dispatch.
  • Please have the exact amount ready at the time of delivery.
  • COD orders that are refused at delivery may result in a blacklisting from future COD orders.

5. Shop Pay / Buy Now Pay Later

  • Eligible customers can use Shop Pay Installments to split payments into easy installments.
  • Available at checkout where applicable.

🔒 Payment Security

  • All transactions on AutoProz are protected by SSL encryption.
  • We do not store your card details on our servers.
  • Our checkout is powered by Shopify Payments — one of the most trusted ecommerce payment platforms in the world.
  • Look for the 🔒 padlock icon in your browser address bar during checkout.

🌍 Currency

  • All prices on AutoProz are displayed in AUD (Australian Dollar) by default.
  • International customers may see prices converted to their local currency at checkout.
  • Your bank or PayPal may apply a currency conversion fee — please check with your provider.

🯧 Billing Information

  • Please ensure your billing address matches the address registered with your bank or payment provider.
  • Incorrect billing details may result in payment failure or order delays.
  • A payment confirmation email will be sent to you after successful checkout.

⚠️ Payment Issues

  • If your payment fails, please try a different card or payment method.
  • Check that your card has sufficient funds and is enabled for online transactions.
  • For persistent issues, contact your bank or reach out to our support team.

📞 Need Help?

Our support team is available 24/7 to assist you with any payment-related queries:

  • Email: support@autoproz.com.au
  • Live Chat: Available on our website

AutoProz – Shop with Confidence. Your Payment is Always Safe with Us. 🔒🚗